Membership Frequently Asked Questions

The following notes offer a glimpse into how The Hidden Parlor operates and what members may expect inside its doors.

Every good society invites a certain number of questions. We have taken the liberty of sharing a few answers below.

The Society
What exactly is The Hidden Parlor?

The Hidden Parlor is a members society built around the timeless game of American Mahjong and the community that naturally gathers around it.

Within its walls, members come together around beautifully set tables for American Mahjong, conversation, and the easy camaraderie that forms whenever people gather in good company.

The thoughtfully designed space and gracious hospitality create an atmosphere where both seasoned players and curious newcomers feel equally at home. Members share an appreciation for beautiful surroundings, elevated experiences, and the simple pleasure of gathering together in a private setting.

The Hidden Parlor is, above all, a social society defined by good company and time well spent.

If you know, you know.

Where is The Hidden Parlor located?

Our home is on the first floor of 69 Park Street in downtown Andover, Massachusetts.

When will The Hidden Parlor open?

The Hidden Parlor is now open. Reservations for American Mahjong open play, lessons and other programming can be made through our booking page.

Who oversees The Hidden Parlor?

Daily operations are overseen by our Founding General Manager, Heather Forrest Gagnon, whose hospitality and member-focused experience helps shape the clubhouse experience with warmth, care, and thoughtful attention to detail.

Instructional programming is led by qualified independent Mahjong instructors.

More about Heather’s background may be found in the About the Society section of our website.

Who founded The Hidden Parlor?

The Hidden Parlor carries a touch of mystery.

The club is led by our Founding General Manager, Heather Forrest Gagnon, the welcoming face of the clubhouse experience, while those who first imagined The Hidden Parlor prefer to remain quietly behind the scenes.

After all, a little intrigue is part of the charm.

Membership
Why does The Hidden Parlor operate as a membership club?

Membership supports the space itself including the facility, staff, programming, technology, and the many details that allow The Hidden Parlor to operate gracefully behind the scenes.

Like many traditional clubs, The Hidden Parlor operates on an annual membership model to maintain a consistent and welcoming experience for Members of The Hidden Parlor.

Are memberships annual?

Yes. Memberships are available for renewal annually on the anniversary of enrollment.

We also offer bi-annual installment plans on request, though the membership is still annual.

When can I begin using my membership?

Membership benefits are available now. Members can reserve Open Play, register for programing and enjoy the spaces and amenities included with their membership.

Will I be able to see the space before joining?

Yes, we’d be happy to welcome you to The Hidden Parlor and share more about membership. Please contact us to arrange a visit.

Can memberships be gifted?

Yes. Memberships may certainly be given as a gift.

To arrange a gifted membership, please contact hello@thehiddenparlorsociety.com and our team will be delighted to assist.

Are table reservations and leagues included in membership?

Some membership levels include unlimited open play, complimentary leagues, or other programming, while additional programming may be offered throughout the year.

Members should refer to the membership descriptions for details on what is included at each level.

The Hidden Parlor Experience
What are The Hidden Parlor’s hours?

The Hidden Parlor offers American Mahjong play during daytime hours, evenings, and weekends.

Members can reserve Mahjong tables during operating hours through the club’s member portal.

Current operating hours are subject to change:

  • Monday closed
  • Tuesday 12-10pm
  • Wednesday 10a-5pm
  • Thursday 12-10pm
  • Friday 10a-5pm
  • Saturday 11-5pm
  • Sundays by appointment only
Are food and beverages served?

During daytime hours, Members of The Hidden Parlor will enjoy complimentary coffee and tea.

During select evening hours, The Hidden Parlor intends to offer wine and malt beverages, subject to local licensing approvals.

In accordance with local regulations, a modest menu of snacks, hot panini sandwiches and non-alcoholic drinks are also available for purchase. The Hidden Parlor is not a restaurant, and the menu will remain intentionally curated.

Is the building handicap accessible?

Yes.

Accessibility has been a priority from the beginning.

The Hidden Parlor is located on the first floor of 69 Park Street and can be accessed via ramp without stairs.

Restroom facilities are located downstairs within the building and may be reached by elevator or stairs.

Is there parking nearby?

Yes.

At 69 Park Street in downtown Andover, Massachusetts we have a set number of dedicated parking spaces, clearly designated for Hidden Parlor members and guests.

A municipal parking lot is located directly next door, and street parking is available immediately outside The Hidden Parlor.

Handicap parking spaces for the building are also located near the entrance.

Are lockers available?

Select membership levels include personal lockers, allowing members to store small items such as Mahjong cards or personal game accessories.

Availability is limited and details are outlined within the membership descriptions.

Is there a dress code?

Yes. The Hidden Parlor follows a country chic style of dress, reflecting the relaxed yet polished character of the club.

Members are encouraged to dress in a well-styled, casual manner appropriate for a social club setting. Athletic or overly casual attire is generally discouraged, with the exception of Hidden Parlor branded pieces available through our boutique.

From time to time, The Hidden Parlor may designate certain evenings or special events where a different style of dress is invited.

Playing at The Hidden Parlor
How often may Members of The Hidden Parlor visit?

Members of The Hidden Parlor are welcome to visit as often as they wish during operating hours.

To ensure tables are available, members are encouraged to reserve Mahjong tables through the member portal, though walk-ins are welcomed when space allows.

Members may also stop by simply to relax, read, knit, or enjoy the sitting areas when tables are not in use.

May members bring guests?

Yes! Current guest Open Play table pricing for 2.5 hours is:

Daytime Mahjong seating: $35 per player

Evening Mahjong seating: $40 per player

Automatic table upgrade: additional $15 per player

When space allows, members may also invite a guest to participate in six-week leagues and league subbing. Current six-week league guest pricing is:

Daytime league: $250 per guest per league

Evening league: $300 per guest per league

League subbing: $40 per day guest / $50 per evening & weekend guest

We also offer guests American Mahjong instruction with Private Lesson (2 hours): $90 per guest

Members play complimentary with their membership or at a small nominal fee for South & West memberships. See memberships for details. Member and guest pricing varies for special events. 

What if I am still learning Mahjong?

You will be in excellent company.

Instructional sessions and beginner-friendly programming will be offered throughout the year with experienced instructors. Many Members of The Hidden Parlor will also be learning or refining their game.

Every seasoned player was once a beginner.

Do members need to bring their own Mahjong set?

No.

The Hidden Parlor provides Mahjong tables, mats, racks, and tiles for members to use while in the club.

The club features custom Hidden Parlor Mahjong tiles, created specifically for play at The Hidden Parlor. These Founding Edition tiles will also be included with select membership levels so members may enjoy them both within the club and at home.

Members who have a favorite Mahjong set of their own are always welcome to bring it or store it in their locker. Our hostesses are happy to prepare a table using a member’s preferred tiles.

Do members need to bring their own Mahjong cards?

Members are encouraged to bring their own National Mah Jongg League card when they come to play.

Members receive a complimentary current year National Mah Jongg League card with their annual membership.

If a member forgets their card, National Mah Jongg League cards will also be available to borrow as well as available for purchase at the Hidden Parlor boutique.

Many members may choose to keep a spare card stored in their locker at the club.

Do I need four players to play Mahjong?

Mahjong is traditionally played with four players, but the game can easily be adapted for two players (Siamese) or three players as well.

Members are welcome to visit the club at any time. Our hostesses are happy to help connect members who are looking to form a game.

How do table reservations work?

Reservations may be made through our proprietary booking portal, by calling or emailing The Hidden Parlor, or by visiting in person when tables are available.

Booking portal: https://book.thehiddenparlorsociety.com

How do leagues work?

The Hidden Parlor offers organized Mahjong leagues throughout the year for members who enjoy regular play and friendly competition.

Leagues typically follow a six-week format, meeting at the same day and time each week, with occasional adjustments for holidays.

Leagues are unlimited for West, North, & East memberships.

South members get 1 free league with membership and then $100 for each additional league during the daytime. South members pay guest pricing for leagues on weeknights and weekends. 

Guests pay $250 for daytime leagues and $300 for evening and weekend leagues. 

Can I visit without being a member?

Yes. Anyone may visit The Hidden Parlor as a guest as long as they have a table or event reservation. Open play, leagues, lessons, and guided play are all available at guest rates. Reservations can be made here: https://book.thehiddenparlorsociety.com

Programming & Community
Are there organized classes and events?

Yes.

Throughout the year, The Hidden Parlor hosts instructional sessions, open play gatherings, organized leagues, tournaments, and special society events.

Programming is designed to bring together Mahjong enthusiasts while building a vibrant community within the club.

I teach Mahjong. May I teach at The Hidden Parlor?

We welcome inquiries from experienced instructors.

Instructional programming will be led by qualified independent teachers.

Does The Hidden Parlor host tournaments?

Yes.

The Hidden Parlor hosts friendly tournaments and special Mahjong events for members who enjoy a bit of spirited competition.

May members host private gatherings at The Hidden Parlor?

Yes! Please contact us for private event information. 

Any private use of the space will be carefully scheduled so as not to disrupt regular member access. 

Does The Hidden Parlor offer events beyond Mahjong?

Yes.

In addition to American Mahjong play and leagues, The Hidden Parlor will occasionally host small, thoughtfully curated gatherings such as floral evenings, seasonal workshops, and other social experiences for members.

These gatherings are designed to complement the rhythm of the club while preserving its relaxed and welcoming atmosphere.

The Boutique
Does The Hidden Parlor offer Mahjong items and branded pieces?

Yes.

A collection of Mahjong accessories and Hidden Parlor society pieces are available through our online boutique.

Certain pieces are released in limited quantities or offered only from time to time, in keeping with the spirit and traditions of The Hidden Parlor.

Hidden Parlor pieces are already appearing. A hat at the grocery store. A travel mug on the sidelines of a game. A sweatshirt on a walk through town.

Those familiar with The Hidden Parlor will not miss them.

Watch for them.

If you know, you know.

Commitments & Refunds
How do preferred codes and membership commitments work?

Preferred codes allowed members to secure membership to The Hidden Parlor Society prior to opening. All memberships secured before opening began when the club opened in September 2026.

Memberships are offered at standard one-year terms only.

Early members benefited from preferred pricing and priority access. At the end of the initial term, members are invited to renew for a full one-year membership.

What happens if I change my mind after joining?

Memberships are annual and non-refundable, similar to most social clubs.

Members have the opportunity to renew their membership annually on the anniversary of their purchase.

Can memberships be transferred?

Memberships are intended for the individual member and are non-transferable.

The Hidden Parlor is
an American Mahjong society
hidden in plain sight.

Those who spend time within it
quickly discover
it is something much more.

Explore Memberships The Boutique Return Home