Refund policy

Memberships

Memberships are fully refundable until The Hidden Parlor opens, currently projected for August 2026. Opening timelines are estimates and may shift as construction and permitting progress.

Once the club opens, all memberships are final sale and non-refundable due to the limited nature of membership.

Membership purchases reserve a limited space within the club and acknowledge the pre-opening nature of the offering.

If you wish to request a refund prior to opening, please contact hello@thehiddenparlorsociety.com.

Boutique

All boutique purchases are final sale and non-refundable.

If an item arrives damaged or incorrect, please contact hello@thehiddenparlorsociety.com within 7 days of delivery, and we will be happy to assist.